Frequently Asked Questions

How Often Should Filters Be Replaced?

The average lifespan of a carbon filter is 6-12 months. We strongly recommend replacing your filter every 12 months to ensure optimal performance.

How Will I Know When to Replace My Cartridges?

Our automated system will send you a reminder letter about a month before your filter cartridge needs replacing. Additionally, we will follow up with a courtesy reminder call at around the 12 month mark.

How Much Space is Needed for the Filter?

The average 3-series filter occupies the same amount of space as two 1.25-liter soft drink bottles.

What If I Move Houses?

If you move, simply contact our office to schedule an appointment, and a technician will remove & reinstall your system.

Where Are the Filters Made?

Our filters are made in Australia & in the USA and are certified by the National Sanitation Foundation (NSF).

Can You Service Existing Water Filter Systems from Other Companies?

Yes, we can service filters from other companies. We stock cartridges for all brands and are happy to assist with your needs.

What Differentiates Filpure From Competitors and Can You Match Prices?

At Filpure, our prices are competitive, ensuring you get the best value for your money. We will match any competitor’s price if you provide evidence that they are offering the same product at a lower price. Be cautious of deals that seem too good to be true, as they often involve poor-quality filters that may be costly to replace. Filpure filters are tested and certified by the NSF.

Service Areas

New South Wales

We service water filters in the Greater Sydney, Central Coast, and Wollongong areas, and can ship orders Australia-wide. Here are some of the suburbs we cover:

• Abbotsbury
• Abbotsford
• Acacia Gardens
• Agnes Banks
• Airds
• Alexandria
• Allambie Heights
• Allawah
• Ambarvale
• Annandale
• Annangrove
• Arcadia
• Arncliffe
• Arndell Park
• Artarmon
• Ashbury
• Ashcroft
• Ashfield
• Asquith
• Auburn
• Austral
• Avalon
• Badgerys Creek
• Balgowlah
• Balgowlah Heights
• Balmain
• Balmain East
• Banksia
• Banksmeadow
• Bankstown
• Bankstown Airport
• Barangaroo
• Barden Ridge
• Bardwell Park
• Bardwell Valley
• Bass Hill
• Baulkham Hills
• Bayview
• Beacon Hill
• Beaconsfield
• Beaumont Hills
• Beauty Point
• Becketts Forest
• Beecroft
• Belfield
• Bella Vista
• Bellevue Hill
• Belmore
• Belrose
• Berala
• Berkshire Park
• Berowra
• Berowra Creek
• Berowra Heights
• Berowra Waters
• Berrilee
• Beverly Park
• Beverly Hills
• Bexley
• Bexley North
• Bickley Vale
• Bidwill
• Bilgola
• Birchgrove
• Birrong
• Blackett
• Blacktown
• Blair Athol
• Blairmount
• Blakehurst
• Bligh Park
• Bondi
• Bondi Beach
• Bondi Junction
• Bonnet Bay
• Bonnyrigg
• Bonnyrigg Heights
• Bossley Park
• Botany
• Bow Bowing
• Box Hill
• Bradbury
• Breakfast Point
• Brighton-le-Sands
• Bringelly
• Bronte
• Brooklyn
• Brookvale
• Bundeena
• Burwood
• Burwood Heights
• Busby
• Cabarita
• Cabramatta
• Cabramatta West
• Cambridge Gardens
• Cambridge Park
• Camden
• Camden South
• Cammeray
• Campbelltown
• Camperdown
• Campsie
• Canada Bay
• Canley Heights
• Canley Vale
• Canoelands
• Canterbury
• Caringbah
• Caringbah South
• Carlingford
• Carlton
• Carramar
• Carss Park
• Cartwright
• Castle Cove
• Castle Hill
• Castlecrag
• Castlereagh
• Casula
• Catherine Field
• Cattai
• Cawdor
• Cecil Hills
• Cecil Park
• Centennial Park
• Chatswood
• Chatswood West
• Cheltenham
• Cherrybrook
• Chester Hill
• Chifley
• Chippendale
• Chipping Norton
• Chiswick
• Chullora
• Church Point
• Claremont Meadows
• Clarendon
• Claymore
• Clemton Park
• Clifton Gardens
• Clontarf
• Clovelly
• Coasters Retreat
• Cobbitty
• Colebee
• Collaroy
• Colyton
• Como
• Concord
• Concord West
• Condell Park
• Connells Point
• Constitution Hill
• Coogee
• Cottage Point
• Cowan
• Cranebrook
• Cremorne
• Cremorne Point
• Cromer
• Cronulla
• Crows Nest
• Croydon
• Croydon Park
• Curl Curl
• Currans Hill
• Daceyville
• Dangar Island
• Darling Point
• Darlinghurst
• Darlington
• Davidson
• Dawes Point
• Dean Park
• Dee Why
• Denham Court
• Denistone
• Denistone East
• Denistone West
• Dharruk
• Dolans Bay
• Dolls Point
• Doonside
• Double Bay
• Dover Heights
• Drummoyne
• Duffys Forest
• Dulwich Hill
• Dundas
• Dundas Valley
• Dunheved
• Dural
• Eagle Vale
• Earlwood
• East Gordon
• East Hills
• East Killara
• East Lindfield
• East Ryde
• Eastern Creek
• Eastgardens
• Eastlakes
• Eastwood
• Edensor Park
• Edgecliff
• Edmondson Park
• Elanora
• Elderslie
• Elizabeth Bay
• Ellis Lane
• Emerton
• Emu Heights
• Emu Plains
• Enfield
• Engadine
• Englorie Park
• Enmore
• Epping
• Ermington
• Erskine Park
• Erskineville
• Eschol Park
• Eveleigh
• Fairfield
• Fairfield East
• Fairfield Heights
• Fairfield West
• Fairlight
• Fiddletown
• Five Dock
• Flemington
• Forest Glen
• Forest Lodge
• Forestville
• Freemans Reach
• Frenchs Forest
• Freshwater
• Galston
• Georges Hall
• Gilead
• Girraween
• Gladesville
• Glebe
• Glebe Point
• Glen Alpine
• Glendenning
• Glenfield
• Glenhaven
• Glenmore Park
• Glenorie
• Glenwood
• Glossodia
• Gordon
• Granville
• Grasmere
• Grays Point
• Green Valley
• Greenacre
• Greendale
• Greenfield Park
• Greenwich
• Gregory Hills
• Greystanes
• Guildford
• Guildford West
• Gymea
• Gymea Bay
• Haberfield
• Hammondville
• Harrington Park
• Hassall Grove
• Hawkesbury River
• Haymarket
• Heathcote
• Hebersham
• Heckenberg
• Henley
• Hillsdale
• Hinchinbrook
• Hobartville
• Holroyd
• Holsworthy
• Homebush
• Homebush West
• Horningsea Park
• Hornsby
• Hornsby Heights
• Horsley Park
• Hoxton Park
• Hunters Hill
• Huntingwood
• Huntleys Cove
• Huntleys Point
• Hurlstone Park
• Hurstville
• Hurstville Grove
• Illawong
• Ingleburn
• Ingleside
• Jamisontown
• Jannali
• Kangaroo Point
• Kareela
• Kearns
• Kellyville
• Kellyville Ridge
• Kemps Creek
• Kensington
• Kenthurst
• Kentlyn
• Killara
• Killarney Heights
• Kings Langley
• Kings Park
• Kingsford
• Kingsgrove
• Kingswood
• Kingswood Park
• Kirkham
• Kirrawee
• Kirribilli
• Kogarah
• Kogarah Bay
• Ku-ring-gai Chase
• Kurnell
• Kurraba Point
• Kyeemagh
• Kyle Bay
• La Perouse
• Lakemba
• Lalor Park
• Lane Cove
• Lane Cove North
• Lane Cove West
• Lansdowne
• Lansvale
• Lavender Bay
• Laughtondale
• Leichhardt
• Leets Vale
• Leonay
• Leppington
• Lethbridge Park
• Leumeah
• Lewisham
• Liberty Grove
• Lidcombe
• Lilli Pilli
• Lilyfield
• Lindfield
• Linley Point
• Little Bay
• Liverpool
• Llandilo
• Loftus
• Londonderry
• Long Point
• Longueville
• Lower Hawkesbury
• Lower Portland
• Luddenham
• Lugarno
• Lurnea
• Macquarie Fields
• Macquarie Links
• Macquarie Park
• Maianbar
• Malabar
• Manly
• Manly Vale
• Maraylya
• Marayong
• Maroota
• Maroubra
• Marrickville
• Marsden Park
• Marsfield
• Mascot
• Matraville
• Mays Hill
• McGraths Hill
• McMahons Point
• Meadowbank
• Melrose Park
• Menai
• Menangle Park
• Merrylands
• Merrylands West
• Middle Cove
• Middle Dural
• Middleton Grange
• Miller
• Millers Point
• Milperra
• Milsons Passage
• Milsons Point
• Minchinbury
• Minto
• Minto Heights
• Miranda
• Mona Vale
• Monterey
• Moore Park
• Moorebank
• Mortdale
• Mortlake
• Mosman
• Mount Annan
• Mount Colah
• Mount Druitt
• Mount Kuring-Gai
• Mount Lewis
• Mount Pritchard
• Mount Vernon
• Mulgoa
• Mulgrave
• Narellan
• Narellan Vale
• Naremburn
• Narrabeen
• Narraweena
• Narwee
• Nelson
• Neutral Bay
• Newbury
• Newington
• Newport
• Newtown
• Normanhurst
• North Balgowlah
• North Bondi
• North Curl Curl
• North Epping
• North Manly
• North Narrabeen
• North Parramatta
• North Richmond
• North Rocks
• North Ryde
• North Seaforth
• North St Ives
• North St Marys
• North Strathfield
• North Sydney
• North Turramurra
• North Willoughby
• North Wahroonga
• Northbridge
• Northmead
• Northwood
• Oakhurst
• Oakville
• Oatlands
• Oatley
• Old Guildford
• Old Toongabbie
• Oran Park
• Orchard Hills
• Osborne Park
• Oxford Falls
• Oxley Park
• Oyster Bay
• Paddington
• Padstow
• Padstow Heights
• Pagewood
• Palm Beach
• Panania
• Parklea
• Parramatta
• Peakhurst
• Peakhurst Heights
• Pemulwuy
• Pendle Hill
• Pennant Hills
• Penrith
• Penshurst
• Petersham
• Phillip Bay
• Picnic Point
• Pitt Town
• Pleasure Point
• Plumpton
• Point Piper
• Port Botany
• Potts Hill
• Potts Point
• Prairiewood
• Prestons
• Prospect
• Punchbowl
• Putney
• Pymble
• Pyrmont
• Quakers Hill
• Queens Park
• Queenscliff
• Raby
• Ramsgate
• Ramsgate Beach
• Randwick
• Redfern
• Regents Park
• Regentville
• Revesby
• Revesby Heights
• Rhodes
• Richmond
• Riverstone
• Riverview
• Riverwood
• Rockdale
• The Rocks
• Rodd Point
• Rookwood
• Rooty Hill
• Rose Bay
• Rosebery
• Rosehill
• Roselands
• Rosemeadow
• Roseville
• Roseville Chase
• Rouse Hill
• Royal National Park
• Rozelle
• Ruse
• Rushcutters Bay
• Russell Lea
• Rydalmere
• Ryde
• Sackville North
• Sadleir
• Sandringham
• Sans Souci
• Scheyville
• Schofields
• Scotland Island
• Seaforth
• Sefton
• Seven Hills
• Shalvey
• Shanes Park
• Silverwater
• Singletons Mill
• Smeaton Grange
• Smithfield
• South Coogee
• South Hurstville
• South Maroota
• South Penrith
• South Turramurra
• South Wentworthville
• South Windsor
• Spring Farm
• St Andrews
• St Clair
• St Helens Park
• St Ives
• St Ives Chase
• St Johns Park
• St Leonards
• St Marys
• St Peters
• Stanhope Gardens
• Stanmore
• Strathfield
• Strathfield South
• Summer Hill
• Surry Hills
• Sutherland
• Sydenham
• Sydney
• Sydney Olympic Park
• Sylvania
• Sylvania Waters
• Tamarama
• Taren Point
• Telopea
• Tempe
• Tennyson Point
• Terrey Hills
• The Ponds
• The Rocks
• Thornleigh
• Toongabbie
• Tregear
• Turramurra
• Turrella
• Ultimo
• Varroville
• Vaucluse
• Villawood
• Vineyard
• Voyager Point
• Wahroonga
• Waitara
• Wakeley
• Wallacia
• Wareemba
• Warrawee
• Warriewood
• Warwick Farm
• Waterfall
• Waterloo
• Watsons Bay
• Wattle Grove
• Waverley
• Waverton
• Weavers
• Wedderburn
• Wentworth Point
• Wentworthville
• Werrington
• Werrington County
• Werrington Downs
• West Hoxton
• West Killara
• West Lindfield
• West Pennant Hills
• West Pymble
• West Ryde
• Westleigh
• Westmead
• Wetherill Park
• Whalan
• Wiley Park
• Willmot
• Willoughby
• Willoughby East
• Windsor
• Windsor Downs
• Winston Hills
• Wisemans Ferry
• Wolli Creek
• Wollstonecraft
• Woodbine
• Woodcroft
• Woodpark
• Woollahra
• Woolloomooloo
• Woolooware
• Woolwich
• Woronora
• Woronora Heights
• Yagoona
• Yarramundi
• Yarrawarrah
• Yennora
• Yowie Bay
• Zetland

For comprehensive water filtration solutions, choose Filpure Water Filtration Systems. Contact us today for more information or to schedule a service appointment.