How Often Should Filters Be Replaced?

The average lifespan of a carbon filter is 6-12 months. We strongly recommend replacing your filter every 12 months to ensure optimal performance.

How Will I Know When to Replace My Cartridges?

Our automated system will send you a reminder letter about a month before your filter cartridge needs replacing. Additionally, we will follow up with a courtesy reminder call at around the 12 month mark.

How Much Space is Needed for the Filter?

The average 3-series filter occupies the same amount of space as two 1.25-liter soft drink bottles.

What If I Move Houses?

If you move, simply contact our office to schedule an appointment, and a technician will remove & reinstall your system.

Where Are the Filters Made?

Our filters are made in Australia & in the USA and are certified by the National Sanitation Foundation (NSF).

Can You Service Existing Water Filter Systems from Other Companies?

Yes, we can service filters from other companies. We stock cartridges for all brands and are happy to assist with your needs.

What Differentiates Filpure From Competitors and Can You Match Prices?

At Filpure, our prices are competitive, ensuring you get the best value for your money. We will match any competitor’s price if you provide evidence that they are offering the same product at a lower price. Be cautious of deals that seem too good to be true, as they often involve poor-quality filters that may be costly to replace. Filpure filters are tested and certified by the NSF.

Service Areas

New South Wales

We service water filters in the Greater Sydney, Central Coast, and Wollongong areas, and can ship orders Australia-wide.

For comprehensive water filtration solutions, choose Filpure Water Filtration Systems. Contact us today for more information or to schedule a service appointment.